See Benji submit a claim
Click any claim below to walk through the same decision Benji makes for every real one — build the 837D, check for a required attachment first, submit through Stedi, and read back what the payer says.
Step 1 — Select a claim
What actually happens
- Submission: Benji builds the 837D claim from Open Dental's own procedure and provider data, and submits it electronically through Stedi.
- Attachments: if your office has told Benji a carrier needs a document for a given CDT code (Attachment rules), it warns before you submit — it never blocks sending.
- Acknowledgment: the payer's 277CA response comes back and sets the claim's status — accepted, rejected, or requires manual review — visible in Billing the same way for every claim.
- Open Dental: the claim is created and marked sent in Open Dental directly — whether that alone reaches the carrier, or still depends on your office's own eClaims setup, is confirmed per office, not assumed.
About the example above
This is an illustrative example built from Benji's real claim schema and workflow — not a captured real transaction the way the eligibility verification example is. We don't have a real captured claims example to share yet.